Reservations Assistant

We are Looking for a great candidate to join our team as a multi site Reservations Assistant!!

The role:

We are looking for talented individuals to contribute to our already successful business. As our business continues to grow, we’re recruiting professionals who can quickly absorb and retain product knowledge. The successful candidates will receive on-the-job training for two weeks. In this job you will be the first port of call to our guest; so you’re going to have to be somebody who gets a kick out of working with the public. You should be comfortable using the telephone and be confident in your negotiating and sales skills; because promoting our packages and bars are a key part of the role. If you love a challenge and have a working knowledge of working with Collins, we can’t wait to see your CV.

Key responsibilities:

· Dealing with guests over the phone, email and face to face

· Taking and inputting reservations correctly and paying close attention to detail

· Selling the private event spaces

· Assist guests with planning and coordinating their events

· Maximise sales in our event spaces

· Process payments and send the details and confirmations to the guests

About you:

· Knowledge of Collins

· Impressive time management and organisational skills

· Understand the importance of USPs

· A friendly but professional work ethic

· Ability to solve challenging problems

· The ability to handle pressure and meet deadlines

· Team player within all aspects of our business

· Outgoing disposition and personable phone manner

What we offer:

Salary: competitive

Annual leave: 28 days holiday including bank holidays

Staff benefits

Pension

Training and development

Staff Discount