Assistant Managers

In the heart of bustling Canary Wharf, Nº35 Mackenzie Walk is an independent neighborhood bar and restaurant, with a contemporary interior providing the perfect backdrop for socialising.

A lively all-day hangout, from Monday morning coffee to Friday evening nightcap; post-work drinks will be soundtracked with curated playlists & handpicked tunes. On the weekends, Disco Brunches take over the venue and the best terrace in Canary Wharf!

About Us

We are a fast-paced and customer-focused business committed to delivering exceptional service and maintaining high operational standards. We are currently looking for a motivated and experienced Assistant Manager to join our team and help lead daily operations on the floor.

The Role

As an Assistant Manager, you will support management in overseeing daily floor operations, ensuring outstanding customer service, and motivating the team to achieve performance targets.

Key Responsibilities

• Supervise and coordinate daily floor activities
• Lead, motivate, and support team members during shifts
• Ensure excellent customer service standards are maintained
• Handle customer queries and resolve complaints professionally
• Monitor staff performance and provide feedback
• Assist with training new employees
• Maintain health, safety, and company compliance standards
• Complete reporting and operational tasks

Requirements

• Previous experience in a supervisory or team leader role
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Problem-solving and decision-making abilities
• Flexible availability, including weekends and evenings
• Strong organisational skills and attention to detail

What We Offer

• Opportunities for career development and progression
• Supportive team environment
• Staff discounts

If you are enthusiastic, reliable, and ready to take the next step in your leadership career, we would love to hear from you.